Choosing the Right Doctor: Getting Beyond Diagnosis

Choosing the right IME doctor can be challenging, especially in complex claims or those with unusual injuries.  Numerous factors influence the decision-making process.  However, two of the most important factors include familiarity with the injury or condition at issue and knowing the precise claims at issue.  These factors are particularly important because many injuries or conditions can be treated by different specialists and it can be difficult in these cases to figure out which specialist is truly the most qualified and credible for the claim at hand.   In simple terms, merely knowing the diagnosis is not enough.

For example, an orthopedic surgeon may amputate toes in a diabetic foot infection claim, but if the cause of the infection is themain issue an endocrinologist, infectious disease specialist, or podiatrist may be better able to write a detailed, credible report as to what caused the infection.  The reason is simple:  orthopedic surgeons do not treat diabetic foot problems unless amputation is required.  The treatment of diabetes, infection risk, and diabetic foot infection management are handled by other specialists.  On the other hand, if permanent impairment is the main issue then an orthopedic surgeon may well be the best expert to use because they are uniquely qualified to evaluate the effects of surgeries they perform.

A similar situation arises in the context of moderate to severe traumatic brain injury.  A neurosurgeon will typically treat the initial injury, but once the condition has stabilized and requires no further surgical management care is usually transferred to a rehabilitation specialist (or more than one).  Once rehabilitation and recovery are complete, care is transferred again, often to a neurologist and a psychiatrist.  In addition, neuropsychologists are often involved in the rehabilitation and recovery process to assess mental functioning.  If the main issue in the claim is the extent of permanency and the type and nature of future care, a neurosurgeon would be of limited value.  However, if the issue is the appropriateness of care in the critical post-traumatic period, a neurosurgeon would obviously be the most qualified expert.  Yet another iteration may involve questions over the extent of mental impairment, in which case a neuropsychologist would be the most qualified expert. 

Facial injuries involving the eye can be difficult also.  The initial treatment may involve an ophthalmologist and a plastic surgeon.  Once the emergency treatment is completed, care may be transferred to a different ophthalmologist for treatment and management of long term vision issues.  Severe ocular injuries can precipitate neurological issues as well, especially headaches.  Sinus and nasal problems can also be present.  In such complicated cases, the actual issues must be examined to assess which experts to use.  For example, in a penetrating eye injury where the patient claims he cannot return to work an ophthalmologist may not be the best choice where the failure to return to work is unrelated to vision loss.  In penetrating eye injuries, the loss of intraocular pressure can precipitate headaches with position changes.  If the claimant was a laborer who routinely has to bend over or look up, a neurologist may very well be the best expert to assess whether the work conditions would in fact precipitate headaches that would prevent the claimant from returning to his employment.  Again, knowledge of both the injury and the actual claim being made are necessary to make the best doctor choice.

Choosing the right doctor is often vexing.  Making the most informed doctor choice not only requires knowledge of the type of injury or condition, but also the precise issues or claims being made in relation to the injury or condition.  To make an informed doctor choice, it is important to recognize that the seemingly obvious specialist might not actually be the best choice depending on what exactly is at issue.  Hence, being familiar with both the injury or condition and the precise issues involved in the claim are necessary to make the best doctor choice.

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